LFG Solutions — Service Offerings

Solutions Built
for Real Results

From talent acquisition to full business process outsourcing — we deliver expert, bilingual services that scale with your ambition across the US and Latin America.

LFG Solutions operates as a trusted extension of your team — not just a vendor. We combine nearshore talent from Colombia with US-standard processes to deliver services that are fast, compliant, and genuinely effective.

Every engagement begins with a clear understanding of your goals, your culture, and your timelines. We don't hand off and disappear — we stay accountable throughout the lifecycle of your business relationship with us.

95%
Client Retention Rate
3x
Faster Time-to-Hire
60%
Average Cost Reduction
2
Languages. One Team.
01 — Service

Staffing &
Recruitment

We source, vet, and place exceptional talent from Colombia into your US operations — reducing time-to-hire and cost without compromising on quality or cultural alignment.

Talent Sourcing & Screening

Active outreach across Colombia's top professional networks, with multi-stage vetting including skills assessment, English proficiency testing, and cultural fit evaluation.

Permanent & Contract Placement

Whether you need a full-time team member or project-based support, we handle the end-to-end placement cycle — from first interview to signed offer.

Specialized Roles & Executive Search

Deep expertise in placing bilingual professionals for customer-facing, tech, finance, and operations roles that require US-market fluency.

Onboarding Support

We don't stop at placement. Our team assists with onboarding frameworks, first-90-day check-ins, and retention planning to protect your investment.

Typical Engagement Timeline
From briefing to placement in as little as 10 business days
Bilingual Talent Colombia-Based US Standards No Upfront Fees
10
Avg. Days to First Placement
98%
Candidate Retention at 90 Days
Skills & behavioral assessments included English fluency verified at B2+ level Background checks & references provided 30-day placement guarantee
02 — Service

BPO
Services

Scalable business process outsourcing for customer support, data operations, and back-office functions — managed from Colombia with US standards, at a fraction of the cost.

Customer Support & CX

Inbound and outbound customer support via phone, email, and chat — fully bilingual English/Spanish teams trained to your brand voice and escalation protocols.

Data Entry & Processing

High-accuracy data entry, document processing, form handling, and database management — with quality control protocols and SLA-backed turnaround times.

Back-Office Operations

Administrative support, scheduling, order management, and reporting — giving your US team the bandwidth to focus on growth, not operations.

Quality Assurance & Compliance

All BPO operations run with embedded QA checkpoints, data privacy protocols, and compliance reporting aligned to US regulatory standards.

BPO Delivery Model
Dedicated teams, managed by us, performing for you — every day.
24/5 Coverage Bilingual EN/ES SLA Guaranteed Scalable
60%
Cost Savings vs. US Equivalent
72h
Average Team Ramp Time
Dedicated account manager Real-time performance dashboards GDPR & CCPA-aware protocols Flexible team sizing (5–50+ agents)
03 — Service

Payroll
Management

We handle the full payroll cycle — from onboarding and compliance to disbursement and reporting — so you can focus on growth, not administration. Fully managed for US and Colombian teams.

Payroll Processing & Disbursement

End-to-end payroll calculation, deduction management, and on-time disbursement for both W-2/1099 employees and Colombian contract staff.

Tax Compliance & Filings

We manage federal, state, and local tax filings with accurate withholding calculations, year-end reporting, and regulatory updates automatically applied.

Benefits Administration

Medical, dental, and vision benefit enrollment tracking, COBRA management, and PTO accrual reporting — integrated with payroll cycles.

Reporting & Analytics

Real-time payroll dashboards with headcount tracking, cost breakdowns, and exportable reports for finance teams and audits.

Payroll Coverage
US & Colombian payroll, unified under one managed service
Multi-State US Colombia Labor Law W-2 / 1099 Contractor Mgmt
100%
On-Time Disbursement Record
2
Jurisdictions. One Team.
Automated tax table updates Direct deposit & wire transfer support Audit-ready recordkeeping Dedicated payroll specialist assigned
04 — Service

HR
Outsourcing

From onboarding frameworks to employee relations and HR strategy — our team acts as your people operations partner from day one, giving you enterprise-grade HR without the overhead.

Onboarding & Offboarding Programs

Structured onboarding workflows that reduce time-to-productivity, paired with compliant, dignified offboarding processes that protect your organization.

Employee Relations & Conflict Resolution

HR advisory support for performance management, disciplinary procedures, workplace investigations, and employee communications — bilingual and culturally informed.

HR Policy Development

Custom employee handbooks, attendance policies, remote work frameworks, and code of conduct documents — aligned to both US and Colombian labor law.

Performance Management Systems

Goal-setting frameworks, 360-degree review templates, performance improvement plans, and compensation benchmarking to keep your team engaged and growing.

HR Partnership Model
A fractional HR team that knows your business — not a call center.
Fractional CHRO Bilingual HR US + CO Law Culture-First
40%
Reduction in HR Admin Time
Day 1
Dedicated HR Contact Assigned
Bilingual English / Spanish capability Labor law compliance — US & Colombia HRIS platform integration support Monthly HR health reports included

Let's build the right
solution for your team

Every engagement starts with a conversation. Reach out via WhatsApp, book a Google Meet, or connect with us on LinkedIn — we're ready when you are.